Our regular office hours are Monday through Friday, 9:00 AM - 4:30 PM, Central Time. Wild Ginger is closed for major holidays. You may send us email 24 hours a day, 7 days a week, including holidays. After hours, weekends, and holiday correspondance will be answered by the next business day. Please try to contact us again, if we have not responded within 48 hours. It is possible that your message got lost in the clouds.