Installing or Moving Stitch-n-Stash to a New Computer
Stitch-n-Stash Download Link
Download the setup file for Stitch-n-Stash from the links below.
Product Key
You will need your product key to activate your software on your new computer. Your product key can most likely be found in your account in our webstore.
- Click here to go to your
Account in our webstore and log into your account.
- Click on Orders or Downloadable Products on the right side menu.
- Your product key will be listed in the Details of the order.
- If your program is still on the old computer you can also find your product key by choosing Settings on the Home screen and then the De-activation tab.
- NOTE: Each product key is UNIQUE to the program it activates. Make sure that you have the correct product key for the program AND program version you are activating.
- If you cannot find your product key or you are unsure as to the correct product key, please contact Wild Ginger Tech Support and include the REAL FIRST and LAST NAME of the registered user for the program.
Copying Data from Your Old Computer
ALL of the data for your StitchnStash program is contained in the file SNS.SDF. The database file stores all saved records that you have entered. Your images and reports will be stored in the Embroidery, Equipment, Fabrics, Notions, Patterns, Projects, Publications, Reports, and Sources folders.
- Your program automatically backs up your data each time you exit the program to the DOCUMENTS\WildgingerSoftware folder.
- To restore the back up files, open Windows File Manager or Computer and browse to the DOCUMENTS\WildgingerSoftware folder.
- If you have more than one Wild Ginger Software program, select the appropriate program folder.
- Copy and paste the folders from the back up location into the correct program folder making certain to replace the existing folders and files.
- If you have saved files in any other location, you will need to manually copy those files.
Deactivating the Software
- If you still have access to your previous computer, launch your program and go to Product Activation. Press the Lock button to deactivate your software and email the deactivation code to support@wildginger.com.
- Please include your REAL FIRST and LAST NAME and your PRODUCT KEY.
- If you lose your program unexpectedly - such as a hard drive failure - and you need to re-install, but you are not able to send a lock code, email Wild Ginger Tech Support for assistance.
Installing the Program
- Install the program on your new computer.
- You MUST INSTALL your program from the setup file you downloaded. You cannot hotlink it from another computer or a backup folder or clone it.
- If you no longer have the setup file you downloaded, you can download the latest full version of your software from the link above.
Activating the Program
- After completing the installation, launch your program from the desktop icon and choose Click Here to Activate with a Product Key.
- Enter the required registration information and your product key and press Activate.
- If you received a message that your program has already been activated on two computers, please contact Wild Ginger Tech Support. We will need to add another unlock to your license record. Please include your REAL FIRST and LAST NAME and your PRODUCT KEY.
- After installing and activating your software, install the latest or final update for your program.
Restoring Data and Files
- To restore your data and files, copy the Embroidery, Equipment, Fabrics, Notions, Patterns, Projects, Publications, Reports, Sources, and Stash folders from the back up location to the root StitchNStash folder making certain to replace any existing files or folders.
- Copy the SNS.SDF file from the Databases folder to the root StitchNStash/Databases folder.
- Instructions for restoring data can be found in your programs's Help Center. Click on Help/Index and go to Back Up Data.
Updating Your Program
After installing and activating your software, you may need to download and install the latest or final update for your program. Check the link below for details on updating your program.