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Help and Support


Educators Frequently Asked Questions


 
Do you accept purchase orders?

We accept the following forms of payment:


  • Purchase Orders (US schools and approved institutions only) - Net 30 terms
  • Visa, MasterCard, American Express, PayPal
  • Money Orders on US BANKS ONLY
  • Personal Checks on US BANKS ONLY (orders will be held until check clears)

Please NOTE: We do not accept wire transfers or other payment methods that require our bank account or bank routing numbers.

 
Do you offer training?
  • All of our software programs ship with extensive documentation, help files, and movie tutorials.
  • We provide free technical support for all of our software and will be happy to assist you in learning to use them.
  • Should you require additional training, please call us to discuss options.
 
Do you offer educational discounts?

Yes, we offer educational and student discounts on some of our software programs. Visit our educational pricing page below or contact us for details.


 
Do you offer bundle or volume discounts?

We do offer volume discounts on of some of our software programs. Please contact us for details.

 
Do you offer site licenses?
  • We do not offer site licenses.
  • You must purchase one copy per computer on which you wish to install the software.
 
Do you offer networked versions?
  • No, we are not able to offer networked versions of our software programs at this time.
  • All programs must be installed on the computer under the administrator log in and with read/write access to the program's folder and sub folders.