Guarantees and Returns


 
  • Wild Ginger Software, Inc. leads the way in software guarantees. Our money-back guarantees are the longest in the industry and allow you to evaluate our software products to determine if they suit your needs and computer expertise.

  • To receive a refund within the guarantee time period, you must lock the program, record the deactivation code that will be generated, and return the deactivation code within the time period specified below. Your purchase price in U.S. dollars will be promptly refunded with no questions asked.

  • If the program has been unlocked on two computers, both computers must be deactivated and the deactivation codes provided to Wild Ginger Software, Inc. within the guarantee time period.

  • Absolutely no refunds will be given without proof of product deactivation.


Wild Ginger Products

 
Cameo v6
  • 15-Day Unconditional Money Back Guarantee from date of purchase when purchased directly from Wild Ginger Software, Inc.
  • Toll free telephone and email technical support
 
PatternMaster v7
  • 90-Day Unconditional Money Back Guarantee from date of purchase when purchased directly from Wild Ginger Software, Inc. or an authorized reseller.
  • Toll free telephone and email technical support
 
PatternMaster v 1, 2, 3, 4, 5, and 6
  • PatternMaster v1, v2, v3, v4, v5, and v6 have been discontinued. The 90-day money back guarantee no longer applies to these programs.
  • We can no longer provide replacement CDs.
  • Toll free telephone and email technical support will be provided for PatternMaster v4, v5, and v6.
  • We can no longer provide technical support for PatternMaster v1, v2, or v3.
 
Click and Sew
  • As with other commercial patterns, all Click&Sew sales are final.
  • Click&Sew has been discontinued.
  • We can no longer provide replacement CDs for Click and Sew.
  • Toll free telephone and email technical support
 
Wild Stitches
  • Wild Stitches has been discontinued. The 90-day money back guarantee no longer applies to these programs.
  • Toll free telephone and email technical support.
 
Style Match
  • All Style Match sales are final.
  • Toll free telephone and email technical support.
 
Wild Things Pets, Gifts, and Vintage
  • All Wild Things sales are final.
  • Toll free telephone and email technical support.
 
Stitch-n-Stash
  • All Stitch-n-Stash sales are final.
  • Toll free telephone and email technical support